I've bundled an post that outlines your agency as getting the worst airline while in the industry which isn't some thing being happy with. Depending on my knowledge I will say that i'm never ever intending to fly with your organization once again, and neither will anybody I do know. I've now publically introduced my frustrations along with your airline on the many social networking web-sites.
I wish to make this report back to you. I was astonished which i was not able to make a report by cellular phone. Sallianne Dale
I’m really dissatisfied that the Airline has interjected its enterprise inside of a socio-political problem regarding the recent Monthly bill signed into law by our Governor. What you've got interpreted as “discrimination†versus the LGBT Neighborhood is simply a bill guaranteeing “equal rights†for all.
My spouse And that i ended up booked for honeymoon to NYC on Nov nine, 2015. Document locator: VDEURG. Around the day we were being to depart, Our flight #4378 was cancelled due to no crew. We were booked for later flight #5738, costing us a fifty percent day of vacation. The SECOND flight was then cancelled due to upkeep challenge. Several choices were presented but nothing that would get us to NYC n the 9th. We had garanteed reservations at Hampton Inn, Occasions Sq. at $317 an evening that were non-refundable as it absolutely was fewer than 24 hours. We ere available a flight to Dallas that might get us from Pensacola late but only if we drove one hour absent to Fort Walton Seashore airport. We took it, acquired in late and left following four hours snooze the next day. That Expense us yet another $177.00 in resort fees. My partner’s luggage in no way arrived in Dallas as we had been promised it will- mine took over an hour to uncover since it wasn't to the carousel with the remainder of the flights baggage, We got into NYC each day right after our honeymoon was to get started on, with a lot of stress and value.
My partner and i experienced a flight leaving Richmond Virginia having a closing place of Seattle Washington. We have been acquainted with traveling and had flown other airlines before that 7 days intending to and from various Places. We experienced all our information and went to use the American Airlines kiosk to print our boarding passes. The kiosk didnt inquire if those who are flying are armed forces staff so we started off about and waited in line to talk to a consultant on the counter. The moment we were being up at the counter we explained to a lady driving the counter that my spouse is during the military services and we experienced two bags to check in. Thats when we were being educated that our bags exactly where over pounds and It might be 250$ excess. We requested with the Girl to point out us exactly where the deal pricing is created. She was not able to provide that facts and went on to tell us we could appear it up ourselves. My spouse who is enlisted while in the U.S. Coast Guard has never had to pay extra or any amount of money for baggage, on orders or personal. My partner gave her the 250$ and that is in the event the agent we had been Talking with before long became quite impolite and threatened to cancel our complete flight.
I have tried out contacting and was on for 15 minutes simply to be hung up on. I've despatched two email messages without reply… I really like your airline but attempting to have a improve manufactured so we do not reduce every one of the the money we put in on our flight for the reason that we aren’t equipped to make it since my fiancés grandmother passed away and we must be listed here and may’t depart at the moment With all the funeral developing in the course of our scheduled excursion. I have not been in the position to get anywhere and currently being that I am a Travel Agent, I know that for cases similar to this, Despite non-refundable tickets, the airlines can give a credit rating for partial or may even give credit history for the total amount of money to be used on long term journey.
I am astonished at The dearth of client service at American Airlines. I was a flight attendant for 30 decades and took wonderful pleasure Check Out Your URL from the instruction I been given from American. On a latest vacation I watched a passenger and agent argue about which a single was ruder. There is absolutely no apparent enforcement of grooming policies wherever in the corporation.
As opposed to a repeat of this, It appears the weather conditions need to be watched closer. There is certainly as of now a 80% potential for rain, storm, probable tornado outbreaks.
I flew American Airways for The 1st time and it will be my final time it absolutely was the most Terrible experience I'd at any time experienced which has a airline. in no way yet again you experienced superior get your act alongside one another
I spoke with Wanda this early morning about additional baggage as well as the nerostimulator implanted in my back again. She was very helpful, I'm glad that I known as and bought the proper info.
I attempted to make reservations for a close-by resort by your Airline Lodging services just to understand that there have been no vacant rooms obtainable. I had been left to join the rest of the displaced passengers to snooze within the airport terminal on the cot with a blanket and pillow. I am appalled that from the twenty first Century, I needed to knowledge this volume of humiliation.
You see a intently connected illustration of this with American Airways. I not long ago took a trip and so they never ever bought me to my spot.
I approached the agent via the identify of “Susan A†and greeted her which has a “Superior Morning!†Her reaction was a blank stare like I had no small business staying there then a glare Once i asked her if she was available.
I was on hold for around 40 minutes, with common ‘updates’ from the supervisor named Tony…who was speaking to some unidentified Office to examine on the 2nd, missing voucher….when…Sure,, I used to be Slice off! I identified as again…only to get informed the wait around could well be eighteen-25 minutes. I’m continue to waiting around on this phone back. This vacation is the vacation of the lifetime for my husband, a wounded veteran and most cancers survivor.